Your hotel leaves money on the table every day.

A date loses pace. The campaign keeps pushing what already sold. The call vanishes from the report. In an independent hotel or a regional group, that is margin.

See in one minute if AI mentions your hotel, at no cost

  • With no demand, the reservations desk waits.
  • The market meets the operation.
  • People arrive. The conversation begins.
  • Movement becomes result.

The business and the fronts

The intelligence already exists in your business, scattered. The artificial kind makes the three fronts operate as one.

  1. Genoma

    The whole business, alive and verifiable.

    Seven bases turn scattered knowledge into one trustworthy source.

  2. Revenue

    Demand becomes price. Price becomes result.

    Market, portfolio and profitability guide how the hotel distributes itself: rate, restriction, rule and policy.

  3. Marketing and Sales

    From discovery to review, the conversation is never lost.

    Traffic, WhatsApp, sale, service, review and win-back all stay on the same thread.

  4. Management

    Culture becomes execution.

    Goals, accountabilities and rituals organize how the team decides and acts.

The channel changed

The guest stopped searching. Now they ask.

Whoever answers does not hand back ten links to compare. It hands back three names. The conversation ends right there.

65%of Brazilians already use artificial intelligence to search. It is the number one use of these tools, ahead of all the others.

64%still start the search on Google. The search engine has not left the stage. No one serious should pretend it has.

Both numbers are right at the same time. Search did not move to a new address. It split into two counters. Your hotel needs to exist at both.

  1. C2A

    The person asks the assistant.

    They describe the trip, the budget and who is going. The assistant answers with three or four hotels. Whoever is not mentioned does not even enter the comparison. And never finds out one happened.

  2. A2A

    The assistant talks directly to the hotel.

    The next step has already begun. The guest's agent checks availability, quotes and closes by talking to the hotel's systems, without anyone ever opening your website. Rate, policy and condition that only the front desk can explain by phone stay out of the quote.

And the second counter already sells shelf space. Since August 2026, advertisers based in Brazil can buy placement inside the ChatGPT answer. The channel stopped being just an answer. It became media.

Bain & Company, Consumer Pulse 2026, February 2026 · Optimiza and AB Pesquisas, February 2026 · OpenAI, opening of the ads manager to advertisers based in Brazil, August 2026.

Our Sonar, free

See in one minute where your hotel stands at these two counters.

We built a tool that measures this for any hotel, at no cost and no strings attached. It asks the real assistants your guest uses, across four travel profiles. Then it reads your website the way a model reads it. It is measurement. The result is yours.

  • A score from 0 to 100alongside the real market range, measured across the hotels that already ran it.
  • Where you win and where you losefour open pillars: being found, being understood, being cited and being ready for agents.
  • Who shows up in your placethe competitors AI mentions when the guest asks about your city.

It takes less than a minute. Only public data: no login, no system access, nothing you need to ask your team for.

Test my site now

Once it is in operation

What changes in the operation from day one.

No new tool on the desk of someone already overloaded. The operation starts using what the business already knows.

  1. Pre-sale

    Whoever answers knows the hotel.

    Chalk diagram: three separate origins, an ad, a chat and a phone, with tangled lines running down to a knot and one single line coming out of it.

    The intelligence that answers was trained on your Genoma: technical sheet, destination, policy, brand tone. No generic reply comes out of this.

    Ad, WhatsApp and front desk start sharing a single identity. The call that closed the sale enters the same pipeline as the rest.

  2. Management

    The operation learns every day.

    Chalk diagram: a closed clockwise cycle with four stops. The brand sits at the center.

    The rituals that already exist gain data underneath. What gets decided becomes routine. The routine comes back measured the following week.

    Groups and events enter the same pipeline, under the same profitability criteria. The guest stays connected to the front desk until the end of the stay.

Each of these pieces already exists on its own, in some good tool. What does not exist is the stitching. That is what we operate.

Revenue does not work alone

The same signal that changes a rate changes the campaign.

A four-night window that stopped selling. Watch what the operation does about it.

  1. The windowFour November nights stop taking bookings at the pace of the others. No one needed to look at a spreadsheet to notice.
  2. Revenue reads itPick-up and pace confirm it: not a blip, a date that will not close on its own. The signal leaves Revenue instead of dying in it.
  3. Marketing respondsBudget moves away from the date that already sold and comes to this one. Audience, message and channel change together. Return is measured all the way to revenue realized in the PMS.
  4. Sales respondsGroups and events that fit those nights move up the queue. The front desk gets the context ready, with the history of who already asked about them.

You ask for a reading. We plug the plug-in in.

The reading · the first of five steps.

What we promise. And what we do not.

We promise

  • To operate alongside your team, never in its place.
  • Every decision with a source, a date and a named owner.
  • Everything we gather stays yours, including the day we leave.
  • A closed price, agreed before we start.

We do not promise

  • A percentage of revenue before we know your business from the inside.
  • To replace your team with a robot.
  • To sell you a software license. We do not have one to push on you.
Endrigo Soares, founder of Sereia

Who operates

Endrigo Soares

Founder

Twenty-two years in hospitality, from the night audit shift to a group's commercial board.

  • Built revenue management from zero at a regional group and took direct sales from 13% to 42%.
  • 735 rooms under commercial management, with a team of nine people.
  • Eleven years of revenue analysis, automated first and now operated with artificial intelligence.

We implant artificial intelligence into the operation
to orchestrate Revenue, Marketing and Sales
alongside your team.

With data,
not with opinion.

Your reading starts here.

The reading uses public data, goes through human review and arrives valid for 14 days. After that, our team schedules a conversation.

By submitting, you authorize us to contact you. Your data stays in Sereia's private base. Learn more (PT).